Well I was on Digg and ran across this post. The top 10 things to do for mom’s PC
http://www.downloadsquad.com/2005/11/23/top-10-things-to-do-for-moms-pc-over-thanksgiving/
Everything on the list is so true. The things missed were, how to also help your siterin-law and brother-in-law, and how to remove all the spyware already on the box.